Privacy Policy

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and its applicable rules. It does not require any physical or digital signature. This policy is a legally binding agreement between you and Bag Wellness (OPC) Private Limited. It explains how we collect, use, and share your personal information when you use our services and informs you about your rights and how the law protects you. By using our website www.hetakids.com, you agree to this policy and our use of your data. We collect personal information such as your name, email address, phone number, and address when you create an account or interact with our services. We also automatically collect data such as your IP address, browser type, device details, and browsing activity when you visit our website. We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze your use of our services. Some cookies are necessary for the website to function properly, while others help us provide a better, more personalized experience. We use your personal data to manage your account, process your orders, send updates and offers, respond to your queries, and improve our services. We may also use your data for internal research, security, business purposes, and to inform you about products or services that may interest you. We may share your information with service providers, business partners, affiliates, and others as required for service delivery or business operations. We may also share your data during business transfers such as mergers or acquisitions, or with your consent. We retain your personal data only as long as necessary for legal, business, or security purposes. Your data may be stored or processed outside your location, and by using our services, you consent to this. We take appropriate steps to keep your data secure, but no system can be guaranteed to be completely safe. We do not knowingly collect data from children under the age of 13. If we become aware that a child under 13 has shared personal data with us without parental consent, we will delete it. Our website may contain links to other websites, and we are not responsible for their content or privacy practices, so please review their policies. We may update this Privacy Policy from time to time, and any changes will be posted here. If the changes are significant, we will notify you accordingly. For any questions or concerns, please contact us at support@hetakids.com.